Have been doing ibanking for last 8yrs or so, recently I could not access one of the accounts, message saying to contact them direct, I did this yesturday and they said that it's because I have a trojan virus on my PC. So I said "but I can open the other account" but they insisted. They e-mailed me these to run, although my AVG scan shows nothing, ideas? I do'nt want to start installing anti-virus software off some geek in a bank.
"Trend Micro"-scan the PC-use "HouseCall"-use the "KERNEL"
the other one is
Kaspersky, this runs off a DOS window
