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Author Topic: help - virus problem maybe  (Read 483 times)
B&D
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« on: August 04, 2010, 07:53:55 pm »

win 32 malware gen
win 32 malware rootkill

any ideas what these are?
I started having these after opening a film by someone on facebook, they keep coming every time i open up and during usage?
also ther is this in the avast chest
v2 captcha 21 app?
« Last Edit: August 04, 2010, 07:58:45 pm by B&D » Logged

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Mole Bach
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« Reply #1 on: August 04, 2010, 10:13:07 pm »

Start by deleteing all cookies and history.

Download Spyware Dr and scan.
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JimmyTheHoover
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« Reply #2 on: August 05, 2010, 12:30:33 am »

win 32 malware gen
win 32 malware rootkill

any ideas what these are?
I started having these after opening a film by someone on facebook, they keep coming every time i open up and during usage?
also ther is this in the avast chest
v2 captcha 21 app?

Don't you have any anti-virus or anti-spyware or firewall s/w on your Pc ?

Jim
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B&D
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« Reply #3 on: August 05, 2010, 07:34:02 am »

yes, these things have been controlled by avast, I keep getting a red box stating that it has blocked these things, how do I stop getting them?

Mole bach:
Do I need this spyware dr as well as avast?
« Last Edit: August 05, 2010, 07:36:18 am by B&D » Logged

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JimmyTheHoover
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« Reply #4 on: August 05, 2010, 09:25:25 am »

Use Avast and do a full scan of your disks and tell it to clean/quarantine any infections it finds... if you still keep getting the alerts makea note of the exact messages from Avast and post back...  Smile

Jim
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B&D
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« Reply #5 on: August 05, 2010, 12:37:05 pm »

thanks
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Andyeilio
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« Reply #6 on: August 05, 2010, 01:19:39 pm »

I'm no expert but I've gone through this problem due to s(nameless)downloading all sorts of rubbish, if you like, I can come round. The last time it happened to me, norton were useless and tried to sell me a professional online clean, so I went through the forum threads, got rid of norton etc and took the good advice, I did have to do revert to a previos safe state though due to altered file registries.
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JimmyTheHoover
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« Reply #7 on: August 05, 2010, 01:24:14 pm »

I'm no expert but I've gone through this problem due to s(nameless)downloading all sorts of rubbish, if you like, I can come round. The last time it happened to me, norton were useless and tried to sell me a professional online clean, so I went through the forum threads, got rid of norton etc and took the good advice, I did have to do revert to a previos safe state though due to altered file registries.

Malwarebytes tool is usually pretty good  Smile - and onec you think yourr "clean" it's a good idea to run acouple of deicated rootkit scanners as well to check the hidden file streams - Microsoft have a free one and there's Blacklight from F-secure too....

Jim
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Mole Bach
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« Reply #8 on: August 05, 2010, 04:01:03 pm »

Arwel,
had a similar problem, used Avast and Spyware Dr.  Avast kept coming up to block something everytime I loggod on, I cleared my Cache/history and cookies and it went.  Ran spyware Dr to clean and have installed Malwarebytes as jimmy sugests, all are working nicely together with no slowing of my PC.  I get them to do a scan at around 10ish at night so that I'm not actively on, just on and off and it's OK.

Have you tried booting up in safemode?
try that and run the avast, works better for some.
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B&D
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« Reply #9 on: August 05, 2010, 05:05:57 pm »

plenty of info there, thanks. i'm going to take your steps 1 by one starting with cookies etc. thanks all. Andy i have a lap top so can do with your help at mine or yours.
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